FAQ

General

Can I purchase your products in a retail store or on Amazon?

Currently, we only sell the our products via our website and various Amazon Marketplaces. To see which products are available on Amazon, please visit the store links below:

Amazon US

Amazon Australia

Amazon Canada

Amazon France

Amazon Germany

Amazon Italy

Amazon UK

Amazon Sweden

Amazon Mexico

Amazon Spain

Amazon Poland

Amazon United Arab Emirates

How do I unsubscribe from your newsletter?

We’re sorry to see you go, but we respect your decision. To unsubscribe, simply click the link in the footer of your email from us that says "Unsubscribe". You will then be taken to a page where you can unsubscribe or manage your email preferences. Please allow up to 48 hours for this to take effect. Thank you for your patience!

If you require the help of our Customer Success team, please send us a message via our contact page.

Payment & order

What payment methods do you accept?

We accept all major credit cards, Paypal, Google Play, and Amazon Pay. At this time, we do not accept cash, checks or money orders.

Where do I put my coupon code?

If you’re using a computer, please refer to the steps below:

  • Add the item(s) you wish to purchase in your cart.
  • Click on the “VIEW CART” button.
  • Review your order. Once completed, click on the “CHECKOUT” button.
  • On the customer information page, enter your coupon code in the designated box and click “APPLY”.
  • You should see the new order total once the code has been applied.

If you’re using your mobile phone or a device with a small screen, please follow the steps below:

  • Add the item(s) you wish to purchase in your cart.
  • Click on the “VIEW CART” button.
  • Review your order. Once completed, click on the “CHECKOUT” button.
  • Click on “SHOW ORDER SUMMARY” to see the designated coupon code box.
  • Enter your coupon code in the box and click on the “->” button.
  • You should see the new order total once the code has been applied.
Why can’t I successfully apply my coupon code to my order?

There are few reasons why a coupon code cannot be applied to an order:

  • The code is no longer valid. Most of our codes have an expiration date. So if your code is not working, it’s possible that it’s already past the expiry date.
  • The code has already been used. Most of our coupon codes are single-use. If you have already used a coupon code in the past, you will likely not be able to use it again for a second purchase.
  • • Your code didn’t meet the minimum order requirement. Some of our codes have a minimum order requirement.
  • The item you're purchasing is already discounted. Most of our codes only apply to regular-priced items.
  • The item you're purchasing is a limited edition item. 
  • You accepted one of our Upsell offers. Currently, only one discount or coupon code could be used per order. If you accept one of our Upsell offers, this is tantamount to using a coupon code so any other discount code you may have could no longer be applied to an order.

If you encounter problems getting your coupon code to work, please reach out to our Customer Success team via our contact page and we’ll do our best to help you.

Can I use more than one coupon code per order?

Unfortunately, only one coupon code can be used per order on our website.

What if I placed an order and forgot to use my coupon code?

No worries! Just send your coupon code to our Customer Success team via our contact page and we’d be happy to honor the discount for you.

Can I still cancel my order or make changes to my order/shipping information after ordering?

Our fulfillment team tries to process orders as quickly as possible. In most cases, we can no longer make changes or cancel an order after it has been placed. However, if your order requires changing and you catch us before your order is shipped, our Customer Success team may still be able to cancel/change it for you. Please contact them via our contact page.

How can I confirm that my order was placed?

Once you’ve placed your order, you will receive an order confirmation email containing your order number. If you created an account on our website, you can locate the order confirmation there as well. If you still can’t find your order number, please feel free to reach out to our Customer Success team via our contact page.

Where is my order and how can I track delivery progress?

The easiest and fastest way to locate your package is to use the tracking link or number sent to you after your purchase. 

If you wish to get more information regarding the delivery status of your order, we recommend reaching out to the shipping carrier directly. They have access to the delivery status of your order so they could assist you better. Please use the tracking number associated with your order when inquiring about your package.

It rarely happens, but if the courier couldn’t assist you, please don’t hesitate to get in touch with our Customer Success team via our contact page so they could help you with your concern.

My package is missing, what should I do?

While we’re not responsible for lost/stolen packages once the courier marks them as delivered, we’d be happy to help you locate your missing order. Please follow the steps below:

  • Check with your family or neighbors as it’s possible that one of them received the package on your behalf.
  • Check exterior doors or other places where the courier may have left your package (e.g. behind a plant). There's a possibility that the courier left the package out of plain sight to ensure its safety (especially since these parcels do not require a signature).
  • If the package isn’t with your family or neighbors, please contact the courier and inquire about your package using the tracking number you received from our shipping confirmation email. It’s possible that the package is still with them and they just mistakenly scanned it as “Delivered”.
  • If you still can’t locate the package after this, please let our Customer Success team know that your order is missing and share your order number with them. You may reach our Customer Success team via our contact page.
Why was my package tagged as “returned to sender”?

Below are the common reasons why packages get sent back to us:

  • The address on file is incorrect. To ensure the smooth delivery of your package, please double check your shipping address before placing your order.
  • The recipient isn’t available to accept the delivery.
  • The recipient or a family member refused to accept the delivery.
  • There are charges you need to settle with customs. If the courier wasn’t able to successfully deliver the package, they’ll hold on to it in a nearby distribution center. If the retaining period is exceeded and the package remains unclaimed, it gets returned to the sender.

If your package has been returned to us, we’d be happy to reship. Simply send your updated shipping address and order number to our Customer Success team via our contact page. We can also provide a refund (less shipping and handling charges).

What do I do if I receive the wrong product or order?

This rarely happens but in the event that it does, please let our Customer Success team know via our contact page. We'll do our best to sort things out for you by sending the correct items and arranging any necessary returns. Thank you for your patience and understanding!

Help, something is missing from my order!

Our fulfillment team has rigorous measures to ensure that everything is shipped to you. In the rare event that something does go wrong, please reach out to our Customer Success team via our contact page. Let us know what happened and share your order number with us so we can pull up your order details. We’d be happy to reship the missing item to you.

What is your policy on delayed delivery?

While we can give you an estimate on when you are likely to receive your order, we can’t guarantee the delivery date/time. In most cases, packages would arrive within the shipping time frame. However, there are times that our partner couriers may face circumstances outside their control which could cause delivery delays.

In cases like this, we recommend reaching out to the courier directly as they can provide you with more information regarding the cause of the delay and new delivery time. Please use your tracking number to inquire about your package. You may also reach out to our Customer Success team via our contact page and they’ll do their best to assist you.

A product I just purchased is now marked at a lower price, can I get a price adjustment?

If the order was placed within 7 days of the price change, we’d be happy to issue store credits for any price difference.

Guarantee, warranty & returns

What’s your refund policy?

We guarantee that your Manta will transform your sleep. That’s why every Manta (except those purchased during limited-time sales events) comes with a 60-day money-back guarantee.

If your Manta doesn’t work for you for any reason, you’re 100% covered — simply reach out to our customer success team at support@mantasleep.com and let them know why the product didn’t work for you. They will provide you with a prepaid return label via email and once we’ve received the item back in good condition and its original packaging, we’ll provide you with a full refund for the item you purchased. Please be advised that once a return label has been issued, you will have 7 days to ship the product back to our warehouse.

If you’ve paid for shipping, please be advised that we won’t be able to refund the shipping fee as the payment goes directly to our shipping partners. Please also note that all products purchased via limited-time sales events (Black Friday, clearance, etc.) are considered final and are not eligible for returns or exchanges.

What’s your warranty policy?

At Manta Sleep, we stand behind the quality of our products 100%.

In the unlikely event that you aren’t blown away by the quality of your Manta or you happen to encounter a manufacturing defect, let us know within 6 months from the date of purchase and we’ll exchange your Manta for a new one, free of charge.

Just reach out to our customer success team at support@mantasleep.com and let them know what you’re experiencing so we can make it right. Please note that we can only offer replacements of the same product that you originally purchased. For faster processing of your replacement request, we recommend sending us a video which clearly shows the issue/defect. Once our Quality Assurance team confirms the defect/issue, a return label will be issued to you so you can return the product for further inspection.

Can I exchange my product for another item?

As a Manta Sleep customer, you have the option of requesting for a product exchange in lieu of a refund if your order was placed 60 days (or less) ago. Product exchange is possible as long as the price of the item you wish to exchange for is the same as (or lower than) your original purchase. Our Customer Success team will issue a return label for the original item that you purchased. Once the return label has been created, you will have 7 days to return the item back to our warehouse. 


Please also note that you could only exchange for another product once and if you request for a product exchange, your order would no longer be eligible for a refund. Also, items purchased during limited-time sales events (i.e. Black Friday, Holiday Sales) aren’t eligible for a product exchange.

Please also be advised that the shipping fee would have to be paid for by the customer. Simply reach out to our customer success team at support@mantasleep.com so they could walk you through the exchange process.

Shipping

How long does it take for you to process an order?

Our fulfillment team tries to process orders as quickly as they can. On average, they process/ship orders within 1 to 2 business days, excluding weekends and public holidays.

Is shipping within the EU free? How long does delivery take?

Yes – all orders over €99 qualify for free standard shipping within the EU!

The delivery time varies depending on the country. Please view our shipping page for details.

Do you ship outside EU countries?

Currently, our EU warehouse only ships to EU countries. If you are from the UK and you wish to own one of our products, please visit our Manta Sleep UK website. If you are from Australia or New Zealand, you can check out our Manta Sleep AU website. If you are from Canada, you can check out our Manta Sleep CA website. For all other international orders, we recommend visiting our Manta Sleep US website. Our warehouse in the US ships worldwide at competitive prices.

Do you offer express shipping?

Yes, we offer express shipping within the EU, at a flat rate of €5,99. Delivery typically takes 1-3 business days after an order has shipped.

Are taxes/customs fees included in the product price?

VAT fees are already included in the product price. No customs fees are charged to customers.

Partnership & wholesale

How do I become a wholesaler?

Thank you for your interest in partnering with us! Kindly fill out this form so the relevant team could review your application. In case you have any questions, don’t hesitate to contact our customer success team via our contact page.

How do I become an influencer?

We’re thrilled to hear that you want to share Manta Sleep with your fans. Please send us a message via our contact page so we can sign you up.

Product-related FAQs

General

How do you wash a Manta mask?

All Manta masks (except Manta WEIGHTED head strap, Manta COOL eye cups and Manta STEAM eye cups) are 100% machine washable. 

Just put the mask in the included carrying pouch, which doubles as a laundry mesh net, and put it in the washer. Once you’re done washing, air dry the mask by laying it flat.

For Manta masks which are not machine washable (Manta WEIGHTED head strap, Manta COOL eye cups and Manta STEAM eye cups), please hand wash only.

For Manta AROMA mask, please remove the AROMA sachet before putting the mask in the washer.

For mask-specific washing instructions, please consult your mask’s product page or packaging.

Can I put a Manta sleep mask in the washing machine?

All Manta masks (except Manta WEIGHTED head strap, Manta COOL eye cups and Manta STEAM eye cups) are 100% machine washable.

For masks that aren’t machine washable, hand wash the mask and lay it flat to air dry.

What are Manta sleep masks made of?

Manta masks are designed for durability and longevity, and made with the right material — not the cheapest or most easily sourced material.

For example, Manta SLEEP Mask’s eye cups feature modal, a fabric derived from the beech tree that’s more absorbent and breathable than cotton — and Manta SLEEP Mask SILK is made with lustrous, durable 22 momme silk that prevents wrinkles and keeps your skin looking youthful and radiant.

Do sleep masks cause wrinkles?

Masks that use low-quality fabrics stretch and tug delicate facial skin all night long, “ironing in” wrinkles over time.

Manta masks are designed with extra soft, premium materials, so they are gentle on the skin while providing durability and breathability.

For the most gentle sleep experience, consider Manta Sleep Mask SILK, made with frictionless 22 momme silk that glides across your skin to prevent wrinkles and sleep creases before they start.

How do you make a sleep mask stay on?

While conventional sleep masks tend to slip off during the night, Manta masks are made to be infinitely adjustable, which means your eye covers’ position, angle and strap tightness can all be adjusted to give you a perfect fit.

This way, your Manta mask stays on throughout the night while being ultra-lightweight.

Is the Manta Sleep Mask worth it?

Manta Sleep Mask is the result of extensive research and testing. It’s designed to give 100% blackout while allowing enough space for your eyes and eyelashes, so you get better, deeper sleep, anywhere and anytime.

It’s also made to be infinitely adjustable, with detachable eye cups that can be placed anywhere along the head strap, offering you a perfect fit.

What’s more, it’s constructed from comfortable, breathable materials to keep you cool throughout your slumber.

How do you fit a Manta mask?

To get the perfect fit with your Manta mask, follow these steps:

  • Place the eye cups spaced far apart along the head strap and try the mask on.
  • If you do not get 100% blackout, detach the eye cups and place them slightly closer to each other and try the mask on again.
  • Repeat this process until the eye cups are just right and you get 100% blackout.

Manta PRO Sleep Mask

Is it comfortable for back sleepers? Side sleepers? Belly sleepers?

The Manta Pro Mask is the best sleep mask we’ve ever made and it was created to ensure your utmost comfort regardless of what type of sleeper you are. 

The whole mask is super lightweight so it sits gently on your face as you sleep on your back. For side and belly sleepers (which make up about 74% of the population), we used a C-shaped foam for unbeatable belly/side sleep comfort. Since there’s less material on the temple, your head would sit flat on your pillow. Furthermore, Pro’s eye cups feature a smart “air bubble” that expands to keep light out when needed and compresses flat when you lie on your side. This gives you complete blackout sans the bulkiness so you’re comfortable all night long.

What is the difference between the Manta Sleep Mask Pro and the Original Manta SLEEP Mask?

Both the Manta Sleep Mask Pro and the Original Manta Sleep Mask were created to provide 100% blackout for all types of sleepers. They’re both infinitely adjustable, durable and machine washable. However, The Pro’s angled strap was designed to sit gently above the ears whereas the Original uses a strap that can be worn above and over the ears. 

Also, while both the Original Manta Sleep Mask and the Manta Sleep Mask Pro were designed with side sleepers in mind, the Pro’s C-shape foam is more engineered for side sleepers who want nothing to come between their head and their pillow. 

As for breathability, the Original uses a modal fabric which promotes breathability so sweat and moisture are quickly released and not trapped next to your skin. On the other hand, the Pro uses cooling and ventilated materials such as Tactel® fabric and polyester mesh to promote maximum air flow for advanced ventilation and unmatched comfort.

Is the mask machine washable? Can it be put in a dryer?

The mask is machine washable, but please make sure to use cold water and put the mask in the included carrying pouch, which doubles as a laundry mesh net. Simply place your Manta Sleep Mask Pro (with the eye cups) into the pouch, zip it up, and throw it into the washer. Please make sure to always use the pouch when machine washing, otherwise the foam may get overstretched and deformed. Using the pouch to machine wash will SIGNIFICANTLY increase the lifespan of your product. Please don’t bleach the mask. Once done washing, air dry flat (DO NOT tumble dry as the heat can damage the mask).

Does the Manta Sleep Mask Pro get too hot? What materials were used in the mask?

The Manta Sleep Mask Pro uses advanced materials and ventilation for unmatched breathability. It features specialized ventilation holes and perforated materials that gently guide heat away from your face — so you stay cool and comfortable as you sleep.

The outer part of the strap is made of incredibly lightweight and breathable polyester mesh. The eye cups and interior of the mask are made of Tactel® – an advanced fabric that’s 2x as soft, 3x as durable and 8x faster drying than most fabrics.

Will it work with eyelash extensions?

It depends on how long your eyelash extensions are. The depth in the center of the eye cups is about ¾ inches so it shouldn't cause any discomfort for most people.

Will the micro hook & loop closure pull my hair?

Absolutely not. One of the most annoying things about generic and cheap sleep masks with hook and loop closures is that the hooks will often catch and pull on your hair. It’s painful. It’s annoying. And it definitely doesn’t help you sleep better. This is why we used micro hook closures on the strap. It’s GUARANTEED to not stick to or pull hair. We even tested this on our dog (just kidding...not really.)

Will it work with a CPAP mask?

It’s hard to say for sure because there are so many different models of CPAP masks on the market. However, since the eye cups are adjustable, you’ll have greater flexibility in adapting it to fit with your CPAP mask. Please take a look at the product photos and compare them to your CPAP mask model. We have many customers who use the Manta Sleep Mask Pro with their CPAP masks with no issues.

Does it fall off easily during the night when you’re sleeping?

While we aren’t sure how exciting your sleeping habits are, it’s unlikely that the Manta Sleep Mask Pro will fall off during the night. Its grippy, anti-slip silicone gel would ensure that your mask would stay where it should as you rest.

Will the mask work for dry eyes?

We've had a number of customers who mainly buy our masks because of chronic dry eyes and we're pleased to say that they've observed that our masks do indeed keep their eyes from drying out. One reason for this is because the eye cups are contoured, the mask doesn't rub on the eyes at all and at the same time protects the eyes from outside elements such as cold air from air conditioning (which is one cause of dry eyes).

Will you really get 100% blackout?

Very likely, yes. We have hundreds of thousands of happy customers and 99.99% of them report 100% blackout (no light leaking in). This is because of the adjustable eye cups. Most generic or cheap sleep masks let light through around the nose area. However, the Manta Sleep Mask Pro’s eye cups are adjustable, which means the product can conform to your face and nose shape to create a perfect seal.

What are the dimensions of the mask?

The Manta Sleep Mask Pro extends up to 26 inches when fully laid out. The eye cups are 3.55 inches across. The center of the eye cups has a depth of about 3/4 inches. The largest circumference it can accommodate is 24 inches while the smallest circumference it can accommodate is 17 inches.

Can you open your eyes when using the product? Does it put pressure on your eyes?

The Manta Sleep Mask Pro’s hollow eye cups gently conform to your face and don’t put any pressure on your eyes. You’ll be able to open your eyes whenever you want.

Is the head strap uncomfortable around the ears?

Absolutely not! The Manta Sleep Mask Pro’s angled strap sits gently above the ears so there’s no contact between your mask and your ears regardless of your sleep position. This ensures comfortable ears as you sleep.

Is the Manta Sleep Mask Pro vegan?

Yes! We didn’t use any animal-derived materials in the mask. No animal testing was done as well.  :)

Manta ORIGINAL Sleep Mask

Is it comfortable for back sleepers? Side sleepers? Belly sleepers?

For back sleepers: the head strap is made with super soft cotton velour, so you’ll forget it’s even there.

For side sleepers and belly sleepers: The product was designed with you in mind. Because most people don’t sleep flat on their back, Manta’s eye cups are tapered on the side for extra comfort. The foam is also soft and molds to your face.

If you’ve only used the cheap and flat airline sleep masks, it may take a day or two to adjust to Manta’s design. However, we have hundreds of thousands of happy customers and most find the product to be comfortable regardless of sleeping position.

Will it work with eyelash extensions?

It depends on how long your eyelash extensions are. The depth of the eye cups is about 0.71 inches so it shouldn't cause any discomfort for most people.

Will the micro hook & loop / velcro closure pull my hair?

Absolutely not. One of the most annoying things about generic and cheap sleep masks with velcro closures is that the hooks will often catch and pull on your hair. It’s painful. It’s annoying. And it definitely doesn’t help you sleep better. This is why we used micro velcro on the strap. It’s GUARANTEED to not stick to or pull hair. We even tested this on our dog (just kidding...not really.)

Is the mask machine washable? Can it be put in a dryer?

The mask is machine washable, but please make sure to use cold water and put the mask in the included carrying pouch, which doubles as a laundry mesh net. Simply place your Original Manta SLEEP Mask (with the eye cups) into the pouch, zip it up, and throw it into the washer. Please make sure to always use the pouch when machine washing, otherwise the foam may get overstretched and deformed. Using the pouch to machine wash will SIGNIFICANTLY increase the lifespan of your product. Please don’t bleach the mask. Once done washing, air dry flat.

What is the difference between the Manta Slim Mask and the Original Manta SLEEP Mask?

Good question! Both masks use the same eye cups which are tapered on the sides to ensure your comfort regardless of your sleep position. The only difference is in the head straps. The Slim Mask uses an above-the-ear strap that’s mostly made from durable, anti-stretch elastics so it’s perfect if you want a sleek, barely-there feel.

On the other hand, the Original Manta SLEEP Mask uses a strap that’s mostly made from cotton polyester. It has triple-reinforced elastics on both sides, but since the strap isn't pure elastics, it can be worn above and over the ears.

Will it work with a CPAP mask?

It’s hard to say for sure because there are so many different models of CPAP masks on the market. However, since the eye cups are adjustable, you’ll have greater flexibility in adapting it to fit with your CPAP mask. Please take a look at the product photos and compare them to your CPAP mask model. We have many customers who use the Original Manta SLEEP Mask with their CPAP masks with no issues.

Does the Original Manta SLEEP Mask get too hot?

Since the eye cups are covered in modal fabric, its natural properties allow breathability so sweat and moisture are quickly released and not trapped next to your skin. Modal is 50% more absorbent than cotton and it’s also got a naturally cool feel to it.

So unless you are sleeping in the hottest summer days without air conditioning, the Original Manta SLEEP Mask shouldn’t get too hot.

Does it fall off easily during the night when you’re sleeping?

While we aren’t sure how exciting your sleeping habits are, it’s unlikely that the Manta Sleep Mask will fall off during the night, if adjusted properly. The two elastic stretch bands are built in to give you extra comfort and room to move, while keeping the sleep mask flush against your face.

Will it fit children?

We’ve got lots of customers who specifically purchased this for their kids. :) The smallest circumference it could accommodate is 20 inches.

What are the dimensions of the mask?

The Original Manta SLEEP Mask extends up to 28.35 inches when fully laid out. The eye cups are 3.5 inches across and have a depth of about 0.71 inches. The largest circumference it can accommodate is 25 inches while the smallest circumference it can accommodate is 20 inches.

Will the mask work for dry eyes?

We've had a number of customers who mainly bought the Original Manta SLEEP Mask because of chronic dry eyes and we're pleased to say that they've observed that the mask does indeed keep their eyes from drying out. One reason for this is because the eye cups are contoured, the mask doesn't rub on the eyes at all and at the same time protects the eyes from outside elements such as cold air from air conditioning (which is one cause of dry eyes).

What are the materials used?

The eye cups of the mask are made with foam and are covered with a luxurious modal fabric, which is super soft and made from beech trees. Modal is durable, breathable, and absorbent.

The head strap is made with a combination of cotton and polyester for easy maintenance. The inner side of the head strap (touching your face) is made with 100% cotton velour, which is lush, soft, and breathable. The outer side of the head strap is made with polyester for easy maintenance.

Will you really get 100% blackout?

Very likely, yes. We have hundreds of thousands of happy customers and 99.99% of them report 100% blackout (no light leaking in). This is because of the adjustable eye cups. Most generic or cheap sleep masks let light through around the nose area. However, the Original Manta SLEEP Mask’s eye cups are adjustable, which means the product can conform to your face and nose shape to create a perfect seal.

Will it fit if you have an extra large head?

We certainly hope so! The total length of the product (with the head strap) is 28.35 inches. The largest circumference it could accommodate is 25 inches. This is large enough to fit 99.5% of the population (based on USA statistics).

Can you open your eyes when using the product? Does it put pressure on your eyes? What if you have long eyelashes?

The Original Manta SLEEP Mask’s hollow eye cups do not put any pressure on your eyes. You’ll be able to open your eyes whenever you want. If you have very long eyelashes, they may touch the inner wall of the eye cups. However, there shouldn’t be any discomfort.

Is the head strap uncomfortable around the ears?

You can wear your Original Manta SLEEP Mask either with the head strap over (covering) your ears, or above (sitting on top) of your ears. Regardless, there shouldn’t be any discomfort. The head straps are made with cotton velour and are super soft. This question is commonly asked, but we rarely hear any of our hundreds of thousands of customers having problems with it.

How’s the quality of the product?

One of the most irritating things about generic / cheap sleep masks is that they seem to fall apart after a few weeks. Either the elastics break. Or the threads start coming apart. Or the product gets deformed. Not only did we choose the highest quality materials for the Original Manta SLEEP Mask, but we also spent the extra effort to DOUBLE & ZIGZAG stitch all of the major components. The Original Manta SLEEP Mask is built to last (for years).

Will the two elastics cross sections stretch loose over time?

All elastics will lose some stretch over time, even the best of quality. With that said:

One, the Original Manta SLEEP Mask uses an extra wide and triple enforced elastics band that is going to last significantly longer than anything you’ve probably ever used in a sleep mask. These are industrial grade elastics.

Two, the product only has 2 small cross-sections made with elastics, rather than the entire strap. This way, even if the elastics get slightly loose over time, you still can adjust the size using the velcro strap closure.

Is there latex in the foam you’re using?

The foam we’re using is latex free. :)

Is the Original Manta SLEEP mask vegan?

Yes! We don’t use any animal-derived materials in the mask.

Does it cause blurry eyes in the morning and impair your vision?

Absolutely not. One of the most common problems with generic and cheap sleep masks is that they directly press against your eyes. This is unhealthy and can often create blurred vision in the morning for 40+ minutes. The Original Manta SLEEP Mask’s hollow eye cups solve this problem because there is no direct pressure on your eyes.

Does it put pressure on your sinus?

For allergy sufferers and people with sinus issues, pressure is a major concern. The Original Manta SLEEP Mask’s eye cups are adjustable, which means you can easily move them further apart from your sinus in order to alleviate any pressure. Most people should be able to find a balance between covering your eyes for 100% blackout, while avoiding pressure on your sinus.

Will it leave marks or imprints on your face in the morning?

Absolutely not. The foam in the eye cups is soft like a baby’s bottom.

Manta STEAM Sleep Mask

I don’t have a microwave, can this be heated using other types of oven?

Please ONLY use a microwave in heating the Manta STEAM Eye Cups. While microwaves could make the STEAM Eye Cups warm and steamy, other ovens would dry them out and remove all the moisture inside.

Is this recommended for contact lens wearers? Can I wear this when I have contact lenses on?

The Manta STEAM Mask works great for contact lens users as this helps relieve dryness and irritation caused by contact lenses. However, please DON’T use the product with your contact lenses (even permanent ones) on.

Which is better for headaches/migraines, the Manta STEAM Mask or the Manta COOL Mask?

Both work great for headaches/migraines. We have tons of customers who purchased the Manta STEAM Mask and Manta COOL Mask together and use both hot and cold therapy by alternating the two products at the onset of or during a headache/migraine attack.

Cold therapy works by reducing inflammation/swelling and dulling the sensation of pain. On the other hand, heat therapy works by relaxing tense muscles and stimulating blood and oxygen flow.

Is this comfortable to wear overnight?

While we have lots of customers who love using the Manta STEAM Mask overnight, the Manta STEAM Eye Cups were designed more to be used for short periods of time (i.e. naps or when you need relief from dry eyes). They stay steamy for just 10+ minutes to protect the sensitive skin around your eye area from damage. The insides of the eye cups were also filled with beads.

For overnight sleeping, we recommend using the masks below:

The above masks’ eye cups were made with polyurethane foam so they’re more comfortable to use for long sleep duration.

Can I use other Manta Sleep Head Straps with the Manta STEAM Eye Cups?

Absolutely! All Manta Sleep Head Straps work with all Manta Sleep Eye Cups. However, since the Manta STEAM Eye Cups are a bit weighted compared to our original eye cups, we recommend using non-weighted head straps with them if you’re not used to having too much weight on your face.

Can this be washed? How often should I clean this?

Absolutely! You can wash your Manta STEAM Mask as often as you want. If exposed to oils, creams, food, or makeup, please clean the eye cups regularly. Wait at least 2 hours after use before washing the product. Hand wash the eye cups with cold water and mild soap then air dry flat for 24 hours.

While the Manta STEAM Eye Cups could only be hand washed, the head strap in the mask could be machine washed cold (as long as you put it inside a small laundry bag). Please air dry flat the mask once you’re done washing it.

Does it really work for dry eyes?

Absolutely! Warm therapy helps moisturize the eyes and keep natural oils in your eyelids from clogging.

Can the whole mask be put in the microwave or just the eye cups?

You can microwave the whole mask so you won’t have to readjust the eye cups all the time. :)

Can this also be refrigerated?

Good question! For the Manta STEAM Mask, we didn’t use beads that could both be microwaved and cooled because we wanted to focus on materials that are specifically tailored for the purpose we’ve set for them. This would ensure that the product would work great since it specializes in just one function. For a mask that could be cooled, please check out the Manta COOL Mask.

How heavy is the Manta STEAM Mask?

The full mask weighs around 0.44 lbs and the Manta STEAM Eye Cups weigh around 0.38 lbs.

How hot would the Manta STEAM Mask get after placing it in a microwave?

If you microwave the mask for 30 seconds, its temperature would reach about 50°C. The result would slightly vary depending on the power of the microwave you’re using. Always test the temperature of the eye cups with the back of your wrist. If the eye cups are too hot for you, wait for 1 to 2 minutes before using.

Do I need to microwave it for 40 seconds?

We recommend microwaving it on medium-high heat for 30 seconds. However, microwave wattages may vary so you can microwave your Manta STEAM Mask for 5 more seconds to increase the warmth. But don’t microwave for more than 40 seconds as this could cause injury to the user or damage the mask. 

If your microwave doesn’t have a rotating tray, start with 15 seconds. Remove the eye cups, flip them over, then continue microwaving for 15 seconds. If you live in a dry climate, sprinkle a few drops of water on the eye cups before heating them.

Can I reuse it within 30 minutes?

For reuse within 30 minutes of original use, microwave for half the time. It is recommended to wait for an hour between uses for maximum effect.

Will the micro hook & loop / velcro closure pull my hair?

Absolutely not. One of the most annoying things about generic and cheap sleep masks with velcro closures is that the hooks will often catch and pull on your hair. It’s painful. It’s annoying. And it definitely doesn’t help you sleep better. This is why we used micro velcro on the strap. It’s GUARANTEED to not stick to or pull hair. We even tested this on our dog (just kidding...not really.)

What are the materials used? Are they harmful to the environment?

The eye cups of the mask are filled with self-hydrating zeolite beads that release 100% natural steam when microwaved. They’re often used for water purification and absorbent. While there are synthetic zeolites, zeolites could also be found in nature and the ones we’re using in the Manta WARM Eye Cups are natural zeolites. For the eye cups’ fabric, we used a combination of TACTEL, polyester, nylon and spandex. The result is a fabric that’s quick drying, soft, lightweight, breathable, and easy to care for.

As for the head strap, its inner side (touching your face) is made with 100% cotton velour, which is lush, soft, and breathable. The outer side of the head strap is made with polyester for easy maintenance.

Manta COOL Sleep Mask

Is this comfortable to use for overnight sleeping?

We have lots of customers who love using their Manta COOL Mask overnight. However, for most customers, we recommend using the masks below for overnight sleeping:

The eye cups we’re using in the above masks are made from polyurethane foam and are tapered on the sides to ensure your comfort regardless of what type of sleeper you are. The insides of the Manta COOL Mask are filled with beads which may be uncomfortable for some if used for long periods of time. Also, while the Manta COOL Mask can be used overnight, it was designed more for short usage (i.e. naps or when you need cold therapy for your headaches / puffy eyes). It only stays cool for the doctor-recommended duration of 10 minutes to protect the sensitive skin around your eye area from damage.

Why doesn’t this stay cool longer than 10 minutes?

We intentionally designed the product to only stay cool for the doctor-recommended duration of 10 minutes. This is to protect the sensitive skin around your eye area from getting damaged.

How long should I freeze this? Is it okay to only take the Manta COOL Eye Cups out when I need them?

We recommend placing the Manta COOL Eye Cups inside the freezer for at least an hour before using them. However, you could also place them inside your freezer for as long as you like and just take them out when you need them. Don’t forget to use the resealable bag that came with your eye cups to ensure that they’re protected from the smell inside your freezer!

How heavy is the Manta COOL Mask?

The full mask weighs around 0.73 lbs and the Cool Eye Cups weigh around 0.67 lbs.

Why can’t the Manta COOL Eye Cups be heated like other cool masks?

While the Manta COOL Eye Cups can be refrigerated, unfortunately, they can’t be heated. We intentionally used specialized beads that are specifically tailored for the purpose we’ve set for them to give you a much better cooling therapy experience. During the research process, we found out that beads that could both be heated and cooled only provide substandard results unlike beads that specialize in just one area. At Manta Sleep, we want you to have the best experience possible so we went for the beads that specialize in just one function.

Which is better for headaches/migraines, the Manta STEAM Mask or the Manta COOL Mask?

Both work great for headaches/migraines. We have tons of customers who purchased the two masks together and use both hot and cold therapy by alternating the two products at the onset of or during a headache / migraine attack.

Cold therapy works by reducing inflammation / swelling and dulling the sensation of pain. On the other hand, heat therapy works by relaxing tense muscles and stimulating blood and oxygen flow.

How do I clean my Manta COOL Mask?

The head strap of your Manta COOL Mask could both be hand and machine washed cold. When machine washing the head strap, please use a mesh/laundry bag to protect it from damage.

The Manta COOL Eye Cups contain special ceramic beads which may get damaged in the washing machine so we only recommend gentle hand washing for these. Please air dry flat the full mask once you’re done washing it.

Can I use other Manta Sleep Head Straps with the Manta COOL Eye Cups?

You sure can! All Manta Sleep Eye Cups work well with all Manta Sleep Head Straps. Just a heads up though, the Manta COOL Eye Cups are a bit weighted so we recommend using non-weighted straps with them.

Why is the Manta COOL Mask Heavy?

The Manta COOL Mask was intentionally created this way to provide you with deep pressure therapy in addition to cool therapy. Deep pressure therapy increases the feeling of calm and relaxation which could help you sleep more quickly.

What are the materials used?

The eye cups of the mask are filled with specialized cooling beads that are gentler than gel and stay frozen 20% longer than other bead masks. For the fabric, we used a combination of TACTEL, polyester, nylon and spandex. The result is a fabric that’s quick drying, soft, lightweight, breathable, and easy to care for.

The head strap is made with a combination of cotton and polyester for easy maintenance. The inner side of the head strap (touching your face) is made with 100% cotton velour, which is lush, soft, and breathable. The outer side of the head strap is made with polyester for easy maintenance.

Will the micro hook & loop / velcro closure pull my hair?

Absolutely not. One of the most annoying things about generic and cheap sleep masks with velcro closures is that the hooks will often catch and pull on your hair. It’s painful. It’s annoying. And it definitely doesn’t help you sleep better. This is why we used micro velcro on the strap. It’s GUARANTEED to not stick to or pull hair. We even tested this on our dog (just kidding...not really.)

How’s the quality of the product?

One of the most irritating things about generic / cheap sleep masks is that they seem to fall apart after a few weeks. Either the elastics break. Or the threads start coming apart. Or the product gets deformed. Not only did we choose the highest quality materials for the Manta Cool Mask, but we also spent the extra effort to DOUBLE stitch all of the major components. The Manta COOL Mask is built to last (for years).

Manta WEIGHTED Sleep Mask

How does Manta WEIGHTED Sleep Mask improve my sleep?

WEIGHTED Mask applies soothing pressure to relaxation points on your face to induce a state of deep calm and relieve anxiety, headaches and insomnia. Its calming pressure, combined with total blackout, helps you fall asleep faster and get deeper, more restorative sleep.

What are the measurements of the mask, including the dimensions of the eye cups and head strap?

The head strap is about 20 inches in length but can extend to 24.4 inches because of its elasticity.

The eye cups are 4.25 inches across. The eye space within the eye cups is 1.6 inches across, with a depth of 0.55 inches.

Is the Manta WEIGHTED Sleep Mask suitable for side sleepers?

Yes. The mask is designed to maintain consistent, calming pressure on your relaxation points, even as you sleep on your side. And its angled head strap engages pressure points on your temples without touching your ears, ensuring total comfort for side sleepers.

How often should I use the Manta WEIGHTED Sleep Mask? Can I use it nightly?

If you sleep best with some kind of calming weight on your face/head, you’ll love using WEIGHTED Mask nightly. With its evenly distributed weight and zero pressure directly on the eyes, you can comfortably wear it all through the night.

However, there are also those who purchase WEIGHTED Mask not for daily use, but for when they need the soothing power of gentle pressure (i.e. when they have migraines or just want to decompress).

If you’re new to sleep masks, you can also consider our non-weighted sleep masks below:

Manta Sleep Mask

Manta PRO Sleep Mask

Manta SILK Sleep Mask 

Manta SOUND Sleep Mask

How should I wash Manta WEIGHTED Sleep Mask?

Manta WEIGHTED Sleep Mask should only be hand washed in cold water. Once washed, air dry flat. Please do not machine wash the mask as it may get damaged.

How heavy is the Manta WEIGHTED Sleep Mask? Is the weight evenly distributed across the mask?

WEIGHTED Mask weighs 290g. Its weight is evenly distributed across the mask so you get calming pressure in any sleep position.

How do I secure the mask in place to prevent it from falling off during sleep?

WEIGHTED Mask features dual straps to ensure that your mask stays in place through the night, no matter how much you toss and turn. Simply adjust these dual straps to get the perfect fit and prevent the mask from falling off.

Will the micro hook & loop / velcro closure pull my hair?

Absolutely not. One of the most annoying things about generic and cheap sleep masks with velcro closures is that the hooks will often catch and pull on your hair. It’s painful. It’s annoying. And it definitely doesn’t help you sleep better. This is why we used micro velcro on the strap. It’s guaranteed to not stick to or pull hair.

Will it work with eyelash extensions?

It depends on how long your eyelash extensions are. The depth of the eye cups is about 0.55 inches so it shouldn't cause any discomfort for most people.

Does it cause blurry eyes in the morning and impair your vision?

Absolutely not. One of the most common problems with generic weighted sleep masks is that they directly press against your eyes. This is unhealthy and can often create blurred vision in the morning for 40+ minutes. Manta WEIGHTED Sleep Mask’s eye cups solve this problem because there is no direct pressure on your eyes, so you get calming pressure without any discomfort.

Can you open your eyes when using WEIGHTED Mask? Does it put pressure on your eyes? What if you have long eyelashes?

WEIGHTED Mask’s hollow eye cups do not put any pressure on your eyes. You’ll be able to open your eyes whenever you want. If you have very long eyelashes, they may touch the inner wall of the eye cups. However, there shouldn’t be any discomfort.

Will you really get 100% blackout?

Very likely, yes. While most generic or cheap weighted masks let light through around the nose area, Manta WEIGHTED Mask’s eye cups are adjustable and contour to your face to create a perfect seal. This enables it to give you 100% blackout without any pressure directly on your eyes.

Will the mask work for dry eyes?

We've had a number of customers who bought the mask because of chronic dry eyes and we're pleased to say that they've observed that the mask does indeed keep their eyes from drying out.  One reason for this is because the eye cups are contoured so the mask doesn't rub on the eyes at all and at the same time protects the eyes from outside elements such as cold air from air conditioning (which is one cause of dry eyes).

Does it put pressure on your sinus?

For allergy sufferers and people with sinus issues, pressure is a major concern. WEIGHTED Mask’s eye cups are adjustable, which means you can easily move them further apart from your sinus in order to alleviate any pressure. Most people should be able to find a balance between covering your eyes for 100% blackout while avoiding pressure on your sinus.

Will it leave marks or imprints on your face in the morning?

Absolutely not. The foam in the eye cups is very soft and its seamless, contoured eye cups are designed to evenly distribute its weight around your eyes.

How do weighted sleep masks work? Why is Manta WEIGHTED Sleep Mask better than other weighted masks?

Weighted sleep masks provide gentle pressure around your eyes, temples and head. This induces relaxation, calms your nervous system and primes your body for deep rest. Ultimately, the right weighted sleep mask will help you fall asleep faster and stay asleep longer.

Unlike generic weighted masks, Manta WEIGHTED Sleep Mask presses more relaxation points around your eyes without putting any pressure directly on them, thanks to its specialised eye cups and evenly distributed weight. This means you engage more of the pressure points that help you decompress and release tension.

What are the materials used?

The eye cups of the mask are made with foam and are covered with a blend of 92% polyester and 8% spandex.

The inner side of the head strap (touching your face) is made with a blend of 88% nylon and 12% spandex that’s cool to the touch. The outer side of the head strap is made with 92% polyester and 8% spandex.

Does Manta WEIGHTED Sleep Mask get too hot?

WEIGHTED Mask uses a cooling blend of nylon and spandex on the inside of the head strap, which is naturally cool to the touch and should prevent you from feeling too hot. So unless you are sleeping on the hottest summer days without air conditioning, the mask shouldn’t get too hot.

Is it possible to wear the mask for meditation and while sitting? Will the weight pose any issues with it staying in place?

The dual straps on WEIGHTED Mask enable it to stay comfortably in place, even when you’re sitting upright. This means most people can comfortably wear it for meditation and while sitting without any issues. Simply put on your mask while sitting and adjust the straps to get the most comfortable fit.

Can Manta WEIGHTED Head Strap be used with Manta COOL Eye Cups and Manta STEAM Eye Cups?

Yes. All Manta Head Straps and Eye Cups are mix-and-matchable so you can use WEIGHTED Head Strap with COOL Eye Cups and STEAM Eye Cups.

How does Manta WEIGHTED Sleep Mask help relieve headaches/migraines?

WEIGHTED Mask gently presses pressure points around your eyes and temples. Applying gentle pressure on these points is known to reduce headaches and stress.

The mask also blocks out light completely. Light can worsen tension headaches and migraine attacks so using a mask that provides 100% blackout can help you minimize the pain.

How long will it take for me to get used to the sensation of wearing a weighted sleep mask?

Our sleep masks are designed to be different from any other masks on the market. You may need a few nights to adjust to your new mask before it feels natural.

Can the sleep mask be microwaved or frozen to enhance its comfort?

WEIGHTED Mask is not intended to be microwaved or frozen. It provides comfort and relaxation straight out of the box.

If you’re looking for a mask that can be frozen to provide cooling therapy, consider Manta COOL Mask. And if you’re looking for a mask that can be microwaved to provide steamy heat therapy, consider Manta STEAM Mask.

Manta SILK Sleep Mask

Why is this considered an anti-aging sleep mask?

Most fabrics stretch and tug delicate facial skin all night long which could cause wrinkles over time. However, the Manta SILK Mask is made with frictionless 22 momme silk that glides across your skin – preventing wrinkles and sleep creases from forming before they even start.

In addition, SILK’s fabric contains 18 essential amino acids that refresh your skin cells while you sleep. Its nonabsorbent, hypoallergenic fibers help keep your natural oils and expensive face creams where they belong: on your skin. So you look youthful and radiant, every morning.

Is it comfortable for back sleepers? Side sleepers? Belly sleepers?

For back sleepers: the head strap is made with lustrous 22 momme mulberry silk that’s buttery to the touch so you’ll forget it’s even there.

For side sleepers and belly sleepers: The product was designed with you in mind. Because most people don’t sleep flat on their back, the Manta SILK Mask’s eye cups are tapered on the side for extra comfort. The foam is also soft and molds to your face.

If you’ve only used the cheap and flat airline sleep masks, it may take a day or two to adjust to Manta’s design. However, we have hundreds of thousands of happy customers and most find the product to be comfortable regardless of sleeping position.

How do I clean my Manta SILK Mask?

The Manta SILK Mask could both be hand and machine washed cold. For machine washing though, we recommend using a small laundry / mesh bag to protect the mask from getting damaged. Please don’t use bleach. Once you’re done washing the mask, please air dry flat.

Would this work with a CPAP mask?

We have tons of customers who use our Manta SILK Mask with their CPAP mask. However, since there are lots of different models of CPAP machines in the market, it’s hard to say for sure that our mask would work with every model. The eye cups and the strap of the Manta SILK Mask are highly customizable though so chances are they’ll work well with your CPAP mask. Please check out the photos of the Manta SILK Mask and compare them with your CPAP machine for reference.

Will it work with eyelash extensions?

It depends on how long your eyelash extensions are. The depth of the eye cups is about 0.71 inches so it shouldn't cause any discomfort for most people.

Will the micro hook & loop / velcro closure pull my hair?

Absolutely not. One of the most annoying things about generic and cheap sleep masks with velcro closures is that the hooks will often catch and pull on your hair. It’s painful. It’s annoying. And it definitely doesn’t help you sleep better. This is why we used micro velcro on the strap. It’s GUARANTEED to not stick to or pull hair. We even tested this on our dog (just kidding...not really.)

Will you really get 100% blackout?

Very likely, yes. We have hundreds of thousands of happy customers and 99.99% of them report 100% blackout (no light leaking in). This is because of the adjustable eye cups. Most generic or cheap sleep masks let light through around the nose area. However, the Manta SILK Mask’s eye cups are adjustable, which means the product can conform to your face and nose shape to create a perfect seal.

Does it fall off easily during the night when you’re sleeping?

While we aren’t sure how exciting your sleeping habits are, it’s unlikely that the Manta SILK Mask will fall off during the night, if adjusted properly.

Does the Manta SILK Mask get too hot?

Silk is a natural thermal regulator so it shouldn’t keep you hot. Rather it could help maintain your temperature all throughout the night. As a natural fiber, it’s excellent at keeping a warm layer of air next to your skin (helpful on cold nights!) but since it’s a breathable fabric which has naturally cooling properties, it won’t make you feel hot and clammy.

What are the materials used?

The eye cups of the mask are made with polyurethane foam and are covered with 22 momme mulberry silk, which is lusciously soft and nice to the skin.

The head strap is made with 92% pure, 22 momme silk that’s buttery soft to the touch and 8% spandex for elasticity, so you get a perfect fit that stays in place.

Can you open your eyes when using the product? Does it put pressure on your eyes? What if you have long eyelashes?

The Manta SILK Mask’s hollow eye cups do not put any pressure on your eyes. You’ll be able to open your eyes whenever you want. If you have very long eyelashes, they may touch the inner wall of the eye cups. However, there shouldn’t be any discomfort.

Will the mask work for dry eyes?

We've had a number of customers who mainly bought the Manta SILK Mask because of chronic dry eyes and we're pleased to say that they've observed that the mask does indeed keep their eyes from drying out.  One reason for this is because the eye cups are contoured, the mask doesn't rub on the eyes at all and at the same time protects the eyes from outside elements such as cold air from air conditioning (which is one cause of dry eyes).

Does it cause blurry eyes in the morning and impair your vision?

Absolutely not. One of the most common problems with generic and cheap sleep masks is that they directly press against your eyes. This is unhealthy and can often create blurred vision in the morning for 40+ minutes. The Manta SILK Mask’s hollow eye cups solve this problem because there is no direct pressure on your eyes.

Does it put pressure on your sinus?

For allergy sufferers and people with sinus issues, pressure is a major concern. The Manta SILK Mask’s eye cups are adjustable, which means you can easily move them further apart from your sinus in order to alleviate any pressure. Most people should be able to find a balance between covering your eyes for 100% blackout, while avoiding pressure on your sinus.

Will it leave marks or imprints on your face in the morning?

Absolutely not. The foam in the eye cups is soft like a baby’s bottom.

Manta KIDS Sleep Mask

What materials are used in Manta Sleep Mask KIDS?

Manta Sleep Mask KIDS is made of soft, hypoallergenic materials. Its eye cups are made of a polyester and spandex blend which is breathable and durable. The head strap is made of a polyester and jersey blend for moisture-wicking and all-night comfort.

What age is Manta Sleep Mask KIDS for?

Manta Sleep Mask KIDS is designed for kids aged 6+.

Will the Manta Sleep Mask KIDS fit adults with small heads?

That's a great question! The Manta Sleep Mask KIDS is designed to fit children, but it can also accommodate most petite adults with a head circumference of up to 20 inches. We're proud to say that we have many adult customers who have purchased and are happy with the Manta Sleep Mask KIDS for themselves. So you can be confident in giving it a try and seeing if it works for you!

How do I know that Manta Sleep Mask KIDS will fit my kid?

Manta Sleep Mask KIDS is designed for maximum adjustability to fit every kid perfectly. Its detachable eye cups can be placed anywhere along the head strap for a flawless blackout fit. And the head strap is also fully adjustable with elastic bands to ensure that it fits perfectly but is never too tight.

How does Manta Sleep Mask KIDS provide full blackout?

The eye cups on Manta Sleep Mask KIDS conform to kids’ eyes to block 100% of light, even in broad daylight, while still giving their eyes enough room to blink freely. This way, they get the deepest possible sleep without compromise, every time, whether it’s a good night’s sleep or just a nap in the daytime.

Is Manta Sleep Mask KIDS suitable for traveling?

Yes, Manta Sleep Mask KIDS is perfect for traveling. It offers 100% blackout even in broad daylight. It doesn’t put any pressure directly on the eyes, so kids won’t get blurry vision after using it. Also, the strap tightness is infinitely adjustable, so it fits so perfectly that they will barely feel it’s there.

Is the Manta Sleep Mask KIDS machine washable?

Yes, Manta Sleep Mask KIDS is 100% machine washable. For best results, we recommend using cold water. Once you’re done washing, air dry the mask by laying it flat.

My kid is a side-sleeper. Is Manta Sleep Mask KIDS suitable for them?

Absolutely. The eye cups on Manta Sleep Mask KIDS are tapered on the sides so kids get 100% blackout with zero discomfort when sleeping on their side. Also, the foam in the eye cups molds to their face to give them a perfect fit.